Open311 Reality Check: How usable is the API for developers?Share This
Posted on July 23, 2012 by Ariel Charney in 2012 Intern, Gov2.0, News, Open311

Open311 is leading the national push for open standards. It is the next generation of civic issue tracking, based on the traditional 311 service. The API is free for cities to adopt and many have followed suit.

While Open311 is celebrated as having the potential to revolutionize public service, how much talk is too much talk? How usable is the API for developers?

Ben, a civic hacker and Code for America fellow, is a skeptic. We asked Ben for an Open311 reality check. Also, if you’re interested in experimenting with Open311, checkout 311 Labs.

  • http://codeforamerica.org/2012/07/27/hard-data-on-the-status-of-open311/ Hard Data on the Status of Open311 | Code for America

    [...] the recent announcement of 311 Labs and Code for America’s recent podcast featuring me talking about my perspective on Open311, this write-up about Open311Status is probably long [...]

  • http://www.island94.org/2012/07/hard-data-on-the-status-of-open311/ Hard data on the status of Open311 « Island 94

    [...] the recent announcement of 311 Labs and Code for America's recent podcast featuring me talking about my perspective on Open311, this write-up about Open311Status is probably long [...]

Ariel Charney 2012 Intern

A storyteller, communicator and social advocate with an interest in health equity. Experience in campaign and program development and community organizing.
@arielcharney | Bio & Posts →