From Policy to Practice: Using AI in Medicaid

To improve Medicaid service delivery, state leaders must move beyond AI hype toward practical, human-centered implementation. Drawing on Code for America’s experience partnering with agencies at all levels of government, this webinar presents an actionable framework for leveraging AI to address real operational challenges.

Participants will explore high-impact use cases, learn how to pilot and de-risk AI initiatives, and gain practical insights on using AI to reduce backlogs, support staff, and deliver more equitable and accessible services.