Human-Centered H.R. 1 Support
Code for America’s experts can provide strategic support tailored to the unique needs of states working to navigate new SNAP and Medicaid requirements imposed by H.R. 1, from reducing SNAP payment error rates to ensuring compliance with Medicaid work requirements.
When seeking support in meeting H.R. 1 mandates, government leaders have a wealth of options. Our unique combination of policy and technology expertise sets Code for America apart as a leader in the civic tech space. And that expertise goes beyond just developing a strategy—we take pride in working shoulder to shoulder with states to implement what we propose and drive real-world impact.
For more than 15 years, Code for America has supported benefits administrators at all levels as they navigate complex systems, making processes more efficient. Partners can trust our experts to provide targeted guidance as they work to meet multiple H.R. 1-related demands, such as:
- Increasing SNAP payment accuracy through proactive error prevention, predictive analytics, and business process updates
- Improving the efficiency of Medicaid redeterminations through automated (ex parte) renewals and pre-filled forms
- Facilitating work requirement compliance by leveraging data, automation, and human-centered design
- Streamlining income verification through a multi-source data strategy to automate income verification and replace costly tools
- Increasing caseworker efficiency by using AI, automation, and service design to streamline processes and maximize worker capacity
As the nation’s leading civic technology nonprofit, Code for America brings program-specific expertise and technology capabilities to help states navigate H.R. 1. We’ve worked with states across the country to increase program efficiency and accuracy by:
Reducing SNAP payment error rates:
In the District of Columbia, we built a web-based caseworker tool to flag potential sources of SNAP payment errors before they occur. Using an AI-powered entity resolution engine, our team also helped caseworkers identify and resolve duplicate records in the District’s system, which ultimately improved the timeliness and accuracy of SNAP benefits delivery.
Implementing automated Medicaid renewals:
Working shoulder to shoulder with the state of Minnesota, we helped create a new system for automated (ex parte) Medicaid renewals, which reduced staff’s renewal processing time by 80% and translated to more than $4 million in annual savings for the state.
Support for SNAP-related mandates
Under H.R. 1, states are facing a greater share of administrative costs, expanded work requirements, and potential penalties associated with their SNAP payment error rates. These mandates may seem impossible to meet without the right support.
Code for America can help with:
- Identifying and addressing the root causes of payment errors
- Automating work requirement exemptions and compliance with digital tools
- Streamlining the income verification process
- Improving caseworker efficiency with AI, automation, and process improvements
- Minimizing EBT theft by assessing available EBT chip and PIN technology solutions and advising on selecting the best EBT chip vendor
Support for Medicaid-related mandates
H.R. 1 also imposes a number of challenges when it comes to Medicaid administration. Millions of eligible individuals may lose coverage due to work requirements and semi-annual re-determinations.
While navigating these changes may feel overwhelming, Code for America is available to support by:
- Implementing automatic Medicaid renewals (also known as ex parte renewals)
- Automating work requirement exemptions and compliance with digital tools
- Streamlining the income verification process
- Improving caseworker efficiency with AI, automation, and process improvements
How to partner with us
Code for America has immediate partnership opportunities available to support states with Medicaid and SNAP responses to H.R. 1. States can partner with us in a variety of ways, including:
- Light touch engagements, such as open-source tools and resources like our Work Requirements Implementation toolkit
- Workshops focused on H.R. 1 implementation
- Technical assistance office hours with our tech and policy experts
- Advisory support defining pain points (e.g., error rate drivers) and designing solutions
- Implementation support, like building and embedding solutions
We offer a broad spectrum of options to states working to navigate this new chapter of benefits administration.
Code for America is dedicated to meeting you where you are now and preparing you for what’s next. Our team of policy and tech experts offers a client-focused, outcome-driven approach that can help shape your H.R. 1 strategy.
For inquiries not related to partnership opportunities, please use our general contact form.