Rapid Pandemic Response: Government Rising to Help Those Who Need It Most
To meet the need of the current moment, governments at all levels are adapting and innovating to serve people remotely. Human services agencies across the country are making adjustments to serve a significant increase in demand for online, accessible, and easy-to-use services, while under significant challenges given their own changes in work environment and resources. And the technology companies that serve governments are working side-by-side with them to increase the ability to provide services faster, with more agility, than ever before. It’s hard work, and it’s being done every day to help meet the needs of the American people.
“Governors and public health officials have never been more visible and employees are working tirelessly to keep government open while the doors to city hall are shut… The crisis has also forced government leaders to re-examine the workflows associated with some of their most important programs…Will this flexibility remain when the crisis is in our rearview mirror? That’s hard to say right now, but it has proven that government can adapt—and adapt quickly.” — Bob Nevins, Director of Health and Human Services (HHS) Strategy and Business Development for Oracle Public Sector
When the COVID-19 crisis prompted rapid shutdowns of government services, Los Angeles city leaders knew that they needed to get money into the hands of people whose livelihoods had been affected by a stalled economy. They came up with an innovative solution: Using the existing Mayor’s Fund, they would solicit donations from the public and, in turn, provide assistance—in the form of prepaid, no-fee debit “Angeleno Cards”—to low-income residents. Working with Oracle, MasterCard, and the nonprofit Accelerator for America, Los Angeles created a new database for distributing funds in a matter of weeks. The program has distributed over $30 million of funds to 71,000 Los Angeles residents.
Tune in for a virtual panel on governments rising to the occasion, adapting and innovating to fight the effects of the pandemic, aided by technology companies. Mary Hodge, Deputy Chief of Staff, City of Los Angeles, and Abigail Marquez, Assistant General Manager, City of Los Angeles, Housing and Community Investment Department will discuss the role of technology in helping the city’s most vulnerable residents. They will be joined by Bob Nevins, Director of Health and Human Services (HHS) Strategy and Business Development for Oracle Public Sector, and the conversation will be facilitated by Ryan Ko, Chief of Staff at Code for America.
In the meantime, share your stories with us on Twitter and Facebook and tag the government workers making better services possible every day.
Oracle is a generous supporter of Code for America and Summit 2020.